Contact: 0532 611 5247
Siparo

How can we help you?

From setup to end of day, every Siparo feature step by step.

Getting started Creating an account, the setup wizard, required hardware and pairing POS, waiter and kitchen devices. Menu and products Adding categories and products, sizes, modifier groups, Excel/CSV import, sold out and QR menu translations. Floor and tables Adding areas and tables, the floor plan, QR table cards, moving and merging tables. POS Selling, taking payment and split payments, discounts/comps/voids, refunds, opening and closing the till, shortcuts and offline mode. Waiters and kitchen Waiter app, kitchen display (KDS), stations, printers and couriers. Customer display Showing the order and total to the customer on a second monitor, separate tablets, slides and the Google review QR. QR menu General and table QR menus, appearance, languages, ordering from the table, calling a waiter and reservations. Customers, accounts and loyalty Customer cards, sales on account and collecting payments, stamp cards and points. Stock and recipes Defining ingredients, product recipes, purchases/waste, stock counts and low stock alerts. Reports and end of day End of day (Z) and interim (X) reports, sales reports, till sessions, activity log and Excel export. Staff and permissions Adding staff, POS PINs, roles, permissions, discount limits and manager approval. Settings Business details, language and currency, POS behavior, receipts, payment methods, notifications and API. Subscription and billing Plans, payment, promo codes, changing plans, cancelling and invoices. Troubleshooting Printer not printing, no internet, forgotten PIN, device won't pair, missing emails and other common issues. Frequently asked questions Hardware, internet, fiscal registers, data security, pricing and more. Branches, reports and expenses Multi-branch management, the report builder, expense and supplier tracking, and the owner app. Delivery, caller ID and fiscal printer Live courier location and auto-assignment, caller ID, connecting a fiscal printer (ECR) and the Siparo Bridge.

Train your staff

Printable cashier, waiter and kitchen cards and short training videos.

Didn't find what you were looking for? destek@siparo.net